Who we are
COM8 Vision is a product of COM8 Studio, a software solutions and marketing company based in Dubai, United Arab Emirates. In this policy, “we”, “us” and “our” refer to COM8 Studio.
com8.io is not a separate legal entity. All services, quotations, agreements, and transactions made through com8.io are provided by and entered into with Joseph Advertisers, where applicable.
Information we collect on this website
When you contact us, request a call back, book a pilot or open a support case, we collect the details you provide, such as your name, phone number, work email, job title, company and message, and any files you choose to attach.
We also collect limited technical information, such as browser type and pages visited, to keep the website secure and understand how it is used.
Information processed by the COM8 Vision service
COM8 Vision reads live video from a customer's existing recorder on an edge box at the customer's site. Faces of detected people are blurred on that box before any image leaves the site, and no raw video is sent to us.
The service stores structured safety events (camera, zone, type, severity, duration, owner and confidence), counts, and one blurred still image per event, together with the account details of the customer's users.
COM8 Vision does not perform face recognition and does not score individual workers. Customer data is never used to train any model.
How we use information
We use information to respond to enquiries, provide and support the service, produce the reports our customers request, keep our systems secure and meet our legal obligations.
Sharing
We do not sell personal information. We share information only with service providers who help us run the website and service under appropriate contractual safeguards, or where required by law.
Security and retention
We use encryption in transit, role-based access scoped to each customer and site, and encrypted storage of recorder credentials. Edge box health data is deleted after seven days, and other information is kept only as long as needed for the purposes described here or as agreed with our customers.
Your choices
You can ask to access, correct or delete personal information we hold about you by contacting vision@com8.io.
Contact
Questions about this policy can be sent to vision@com8.io.